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Refund Policy
Last updated: July 2, 2026
Digital product — all sales are generally final
Because this is instantly delivered digital content, sales are final once delivery begins — except where you are validly exercising the standard 14-day right of withdrawal, which only applies to orders that were not accompanied by the express instant-delivery consent described on our Terms of Use page.
14-day compatibility support
If the files don't open or display correctly on your device, we'll help you fix it within 14 days of purchase.
What we can help with
Broken download links, corrupted files, missing bundle components, and companion map access issues.
How to request support
Email us with your order number and a short description of the issue, and we'll get back to you as quickly as possible.